Local pickup and delivery on Njuru: a guide for buyers and sellers
Local commerce lives or dies on the handoff: where do I get this, and when. Njuru builds that directly into the listing and checkout, instead of leaving it to a message thread after the sale.
July 3, 2026 · 5 min read
For buyers: seeing pickup on the map
A listing that offers pickup shows every pickup spot on a map, each with its own days and hours. At checkout, choose a location, then a date and time that respects the seller's lead time and any order cutoffs, so you are never offered a slot they cannot actually fill.
For sellers: setting up fulfillment
Sellers configure pickup locations, delivery radius, and a distance- or zip-based delivery fee from their dashboard. A cutoff time and lead-day setting keeps buyers from booking same-day orders you cannot prepare, and a per-day or per-week order limit keeps volume manageable.
Completing the handoff
Every order gets a QR code. Scanning it at pickup marks the order complete on both sides, so there is a clear, timestamped record that the handoff actually happened, not just a status a seller flipped from memory.
Reserve tier: collection centers
On the Reserve plan, a business can assign agents to specific pickup locations. Agents get notified of orders, set their own hours, and complete pickups by QR scan, while the seller approves fulfillers and stays in the loop. This is built for businesses running multiple drop points, not just a single storefront.
Common questions
- Can a seller offer both pickup and delivery on the same listing?
- Yes. A listing can offer pickup, delivery, or both, and a buyer picks the option that works at checkout.
- What happens if I book a pickup slot the seller can't make?
- The date picker only offers slots that respect the seller's own lead time, cutoff, and daily order limits, so unavailable slots simply aren't offered.
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